helpful tips naati ccl

Top 3 NAATI CCL tips

Many people who need to take NAATI CCL are truly time-poor people. Jobs, families, other commitments. They would love to spend hours preparing for the NAATI CCL exam, but they simply cannot do it.

How do you choose what to focus on in your NAATI CCL exam preparation? What techniques bring the best results?

We have selected 3 most effective techniques that can help you get in shape for your NAATI CCL exam day.

1. Record yourself interpreting…yes, out loud!

Since NAATI CCL became an online exam, there are a lot more sample dialogues available online. Some of them will be in your target language, while others can be purely in English. It might seem that the English ones are not relevant, but you would be surprised how many people lose points on interpreting into their own language.

We have looked at hundreds of exam reports and we were struck at how many comments about LOTE quality test-takers received.

What does it mean? It means that you do not sound good in your own language.

How come? Aren’t you meant to be fluent in your own language?

Errors in LOTE (= your native language) happen more often than most people think. A stressful situation and a huge cognitive load of ‘on-the-spot’ interpreting leads to awkward phrases, wrong stress, and other mistakes in your own language.

The best thing you can do to become aware of these problems is to record yourself and listen back as if it is not you. Imagine it is somebody else and listen carefully and objectively. The more problems you find with your language, the easier it will be for you to avoid issues during the exam.

2. Learn to take notes quickly

Taking notes is very important for your NAATI CCL exam. You have to convey all the important information, and it’s much easier to do if you can take notes quickly and efficiently.

There are different techniques that entrepreneurs use, including creating special symbols and writing diagonally. They are great, but they require considerable time investment.

If you are short of time, simply try omitting some or all vowels in your notes. Most people can guess what a word is based on consonants.  For example, what do you think this word is ‘phn’? Yes, a phone. What about this one ‘fn’? Yes, a ‘fine’, etc. Leaving out vowels is one of the most efficient way to speed up your note taking.

3. Ban yourself from excessive self-corrections

Many test-takers lose points on their NAATI CCL exam because they get nervous and start offering multiple self-corrections of their answers. While the intention is a good one – provide a better version- in most cases, this behavior will only undermine your chances of getting the result that you want. Remember that the examiners deduct points for excessive self-corrections and, unless you have given an absolutely wrong version, you might be better-off sticking with whatever translation you gave first.

4. Bonus tip: Sign up for personal NAATI CCL coaching

The most efficient way to prepare for the NAATI CCL exam is to get feedback on your performance from an experienced NAATI CCL coach. You are in the right place – NAATI CCL Institute is the top-performing NAATI CCL coaching program. And you’ll be pleasantly surprised by our affordable prices. Test us out! We are confident we’ll be able to help you pass your NAATI CCL exam!



the prce of naati ccl preparation

Chi phí học thi NAATI CCL Vietnamese

Chi phí cho việc luyện thi NAATI CCL giao động từ 340 AUD (học tại NAATI CCL Institute) đến 2099 AUD (học tại CCL Master). Mức phí trung bình là trên 1000 AUD.

Chứng chỉ NAATI CCL dành cho người Việt Nam là loại chứng chỉ rất mới, do đó cần quá trình tìm hiểu, trau dồi kiến thức, kỹ năng. Các nguồn tài nguyên, nguồn tham khảo cho chứng chỉ NAATI CCL tiếng Việt hiện ở mức hạn chế nên dễ hiểu khi hiện tại mức phí mà hiện các trung tâm luyện thi chứng chỉ này đưa ra là cao sao với phí luyện thi IELTS, PTE, v.v.

Học viện NAATI CCL của chúng tôi đã tiến hành tìm hiểu và trên thực tế, tất cả các trung tâm của Việt Nam hiện đều có mức phí luyện thi từ 1100 AUD đến 2099 AUD, trung bình là khoảng từ 1400 đến 1500 AUD. Với Học viện NAATI CCL, bạn chỉ cần chi ra một nửa hay 1/3 so với những khoản đó.

Vì sao lại có mức phí đó?

Học viện NAATI CCL được thành lập bởi một giảng viên từ Đại học Macquarie, người luôn muốn mang đến nền tảng giáo dục chất lượng cao ở mức chi phí vừa phải, không vì lợi nhuận. Hiện cô đã có công việc ổn định tại Đại học Macquarie, và sứ mệnh cô đang hướng đến là giúp được nhiều người được ôn luyện cho chứng chỉ NAATI CCL một cách hiệu quả. Cô hiểu rằng việc tham gia thi NAATI CCL vốn đã tốn kém, với gần 800 AUD, nên việc học để chuẩn bị cho nó không thể tạo ra thêm một gánh nặng tài chính nữa cho học viên, nhất là trong giai đoạn này.

Vì vậy, cô muốn chương trình luyện thi chứng chỉ NAATI CCL cho các học viên người Việt Nam có mức phí thấp nhất có thể. Và đó là lý do tại sao Học viện NAATI CCL hiện có chương trình luyện thi NAATI CCL chất lượng cao (1 kèm 1) với các giáo viên, là những chuyên gia ngôn ngữ học, với phí bằng 1/3 phí của các trung tâm luyện thi khác.

Trung tâmChi phí
Học viện NAATI CCL240 AUD – 384 AUD
CCL Helper1100 AUD
CCL Magic1429 AUD
CCL Zone1800 AUD
CCL Master2099 AUD



naati ccl italian

NAATI CCL Italian dialogue

Today we bring you a NAATI CCL Italian practice dialogue to help you with your NAATI CCL test preparation. 

NAATI CCL Italian practice dialogue: Health

Health is often the most challenging NAATI CCL topic for the test-takers due to a large number of terms.  Be it a runny nose, or a broken tibia – you need to know a large number of medical terms.

Not to mention all other requirements of the NAATI CCL test.

NAATI CCL dialogue topics:

Many NAATI CCL dialogues are about seeing a GP or other medical professionals.

What is a GP? A general practitioner. They are our community or family doctors. They treat minor illness, can prescribe medication, and refer you to specialists if needed.

How would you translate a ‘specialist’ by the way? Make sure you know this term for your NAATI CCL exam.

If your local GP is not available, e.g. it is a public holiday or evening, you can call a home-visiting GP. This service is available in most Australians even in rural areas.

In this dialogue a parent is calling a home-visiting doctors’ hotline to arrange a visit for their child.

How to practice this NAATI CCL Italian dialogue?

Step 1: Click ‘play’ on the video and pause after you hear the sound.

Step 2: Record your interpretation, e.g. using your phone audio-record function.

Step 3: If needed, replay segments that you did not understand.

Note that you should limit requests for repletion to 2 times during the exam. Otherwise you risk losing additional points. However, it’s OK to repeat segments as many times as you need to during your NAATI CCL practice sessions.

Step 4: You can check the transcript below the video. Please refrain from checking it straight away, as you need to practice your listening skills. Also, you will not get a chance to see a script at your NAATI CCL Italian exam.

Mrs Rossi calling a home visiting doctors hotline to arrange a visit of a GP after hours.


Home visiting doctors hotline. How may I help you?
Buongiorno. È la prima volta che chiamo. Mi ha dato il suo numero il mio vicino di casa e mi ha detto che lei può organizzare una visita a domicilio in caso di assenza del medico di base. Corretto?See key 1 under the table
That’s correct. Our general practitioners are available for home visits after hours and on public holidays.


Quanto costa?See key 2 under the table
We are a bulk billing service. It’s free if you have Medicare. Otherwise, it’s 180 dollars.


Sì, è un bene che siamo assicurati. Vuole che le dia il nostro numero di tessera?See key 3 under the table
Hold on to it. Let me ask a couple of screening questions first to make sure that we are able to assist you today.


Sì, certo.See key 4 under the table
First of all, is the patient unconscious or unable to breathe? If so, hang up immediately and call the ambulance.
No. Nostro figlio ha la febbre e il medico ha già chiuso per oggi. Siamo preoccupati e non vogliamo aspettare fino a domani.See key 5 under the table
Absolutely this is something we can help you with. Now, could you tell me your postcode number? I’ll check if we cover your area.


Viviamo a Hornsby. Codice postale 2077.See key 6 under the table
Yes, we do have a GP currently in your area, so I’m happy to take your booking now.


Allora siamo fortunati. Credo sia uno dei vantaggi del vivere in una grande città.See key 7 under the table
Well, actually, we do service 80% of Australia, including some rural areas, so we are able to help in most cases, but the wait times are longer in less populated areas.


Capito. Sa, avrei una domanda. Mi spiace se le sembrerà troppo diretta. Il dottore che verrà a visitarci è qualificato? Non è un medico in tirocinio o uno stagista? Dato che stiamo parlando di un bambino vorremmo qualcuno capace.See key 8 under the table
Absolutely. All our doctors are registered with the Australian Health Practitioner Regulation Agency, as required by the Medical Board of Australia and carry full medical indemnity insurance.
Bene. Per che ora dobbiamo aspettarlo?See key 9 under the table
The doctor should be there in the next couple of hours, but it may take up to 4 hours. We ll send you a text message when you are the next in the queue and another text message to notify you on their arrival, so that you could secure any pets and prepare for the doctor’s visit.


Grazie. E il medico potrebbe farmi un certificato per il mio datore di lavoro, in caso debba prendermi dei giorni di permesso? L’azienda in cui lavoro è molto fiscale per quanto riguarda i certificati medici.See key 10 under the table
Yes, of course. Our doctors can issue both a traditional and an online medical certificates for your workplace.


Grazie mille. Attenderemo il medico. Sono davvero contenta che esista un servizio come questo.See key 11 under the table


Now you can check your translations in to English:


Key 1Hello. It’s my first time calling you. My neighbour gave me your number and told that you can arrange a medical check-up at home if a local GP is closed. Is it right?
Key 2How much does it cost?
Key 3Yes, good that we have Medicare. Do you want me to give you our number now?
Key 4Yes, of course.
Key 5No. Our child has a fever and the local GP is already closed. We are worried and do not want to wait til tomorrow.
Key 6We live in Hornsby. Postal code 2077.
Key 7Then we are lucky. I guess it’s one of the advantages of living in a big city.
Key 8Got it. You know, I have a question. I am sorry if it might sounds a bit too direct. Is the doctor who’ll come to see us fully qualified? Not a trainee, or an intern? The thing is that we are talking about a child, so we want a piece of mind.
Key 9Good. When should we expect the doctor?


Key 10Thank you. And will the doctor be able to issue a medical certificate for my employer in case I need to take a carer’s leave? My work is pretty strict about medical certificates.
Key 11Thank you very much. We will be waiting for the doctor. So happy that there is such a service.


NAATI CCL Italian coaching

NAATI CCL Institute coaches can help you successfully pass your NAATI CCL Italian exam from the first attempt. We have a great program based on real exam tasks, and will be happy to assist you!

Feel free to drop us a line at the contact form!




naati ccl coaching

NAATI CCL Coaching

One-to-one coaching is the most effective way to prepare for the NAATI CCL exam.

You can, of course, spend weeks and months researching the NAATI CCL exam, its assessment criteria, topics, and vocabulary. OR you can hire a NAATI CCL expert whose skills will fast-track your progress and will help you pass the exam sooner.

One-to-one NAATI CCL coaching

Most of our clients choose to have one-to-one NAATI CCL coaching because it has been proven to be the most effective way to pass the NAATI CCL exam.

NAATI CCL requirements

There are many components that make the NAATI CCL exam challenging. Not only should you catch and remember all the important information under stressful conditions, quickly find the appropriate translation in another language, select the most suitable register (style) for your translation, formulate your translation without grammatical or vocabulary errors, correctly use idiomatic language, but you should also deliver your translation in a well-paced, confident manner. It is a lot!

Real-time translation under pressure is challenging even for professional interpreters, who spend years to learn the mental aerobics required for successful interpreting. And it can be completely overwhelming for those not trained to be professional interpreters, like most NAATI CCL test-takers.

However, with the right coaching you, too, can develop the skills to successfully pass the NAATI CCL exam from the first attempt.

Below are some key reasons to choose one-to-one NAATI CCL coaching at the NAATI CCL Institute.

Your NAATI CCL preparation will be designed for you

Do you know what YOU should do to improve your NAATI CCL performance?

Our NAATI CCL coach will help you diagnose your weaknesses and will suggest the most appropriate tools to help you develop your skills. Personal feedback is critical in many domains of life, including NAATI CCL, as different people have different issues, and are often unsure how to address them. Allow us to put our critical hats on and analyse your NAATI CCL performance. It will be an invaluable step towards designing a personalized program for you.

Because ‘one-size does not fit all’

We are in the process of preparing a recorded video course on the NAATI CCL topics. However, as useful as it will be to build NAATI CCL vocabulary, it will be no substitute for the practical one-to-one coaching.

People have different ‘pain points’ when it comes to the NAATI CCL exam. Some test-takers struggle with pronunciation and can really benefit from intensive pronunciation work that our coaches can provide.

Others struggle with code-switching and need a lot of practice with feedback. The feedback is what helps them fine-tune their interpreting skills and get closer to the goal of passing the NAATI CCL exam.

There are also those who need exam training as they cannot cope with the exam pressure.

Whatever your weak areas are, your personal coach will help you address whatever holds you back in a professional and effective way.

Because your time is valuable

Our coaches are based in different time zones and can meet you at the day/time that is convenient for you. Only have 30 minutes before work or during your lunch break? Not a problem. You can plan lessons whenever suits you and your lifestyle. Or are you a night owl and think best at night? Not an issue. We will have a coach based in a different time zone for you. It is the beauty of online learning!

Because we will keep you motivated and accountable

Having a personal coach means that you will be accountable to a friendly, yet professional person who cares about your NAATI CCL success. Having a coach means that you will be working harder, which will bring you even closer to your final goal!

Because you will get the maximum exam practice

Every time you meet your NAATI CCL coach, you will be doing at least 3-4 mock exams. Some students manage to cover 6-8 exam tasks in one session and get feedback on their performance. Feedback is essential, as it helps test-takers identify which of the NAATI CCL assessment areas they need to work on. This extensive NAATI CCL practice means that you will be well and truly prepared for the exam.

Because it works!

One-to-one coaching is quickly gaining recognition in a variety of fields. It is not surprising as a personal approach is highly effective. For example, did you know that an increasing number of high-end executives in different industries turn to one-to-one coaching to reach their full potential (according to Harvard Business Review)?

They do so as one-to-one expert help is often the most effective way to improve one’s performance. Passing NAATI CCL is no different.

Our NAATI CCL coach will help you fast-track your progress towards successfully passing the NAATI CCL exam from the first attempt.

Talk to us today about NAATI CCL preparation. We’ve had exceptional success with helping test-takers successfully pass the NAATI CCL exam from the first attempt and will be happy to assist you too!

Naati ccl assessment criteria

12 assessment criteria of the NAATI CCL exam

So, you are preparing for the NAATI CCL exam because you would like 5 extra points towards your Australian PR application? You are in the right place. Understanding how NAATI CCL is assessed and marked is key to successfully passing the test.

Unlike IELTS that shares a clear and detailed marking rubric, NAATI CCL is succinct in what it publicly shares with potential test-takers. It simply states that NAATI CCL assessors primarily look at:

  • Language quality (competence in English and LOTE)
  • Language register (ability to correctly discern the level of formality and find an appropriate translation)

Luckily, we have a more detailed NAATI CCL assessment criteria, as will share it with you!

Buckle up, as we walk you through the main 12 reasons why you might lose points on your NAATI CCL exam, and will explain how to avoid it.

Omissions, distortions, and insertions

The most common reasons for failing the NAATI CCL exam relate to the accuracy of translation.

What kinds of mistakes do people make? All kinds, but the top 3 are major omissions, distortions, and unjustified insertions.

What are they? Let us break them down and see some examples.

NAATI CCL assessment criteria 1: major omissions

Omissions means leaving out information, or, in other words, skipping some details.

For example, a speaker says, “I’m calling to find out how I can get life and income insurance” while the interpreter translates “I’m calling to find out how I can get life insurance’.

Have you noticed the omission? Yes- the word ‘income’ is missing. It is bad news for the test-taker as ‘income insurance’ was an important part of the request, so skipping it would not be an acceptable during the NAATI CCL exam.

It is not surprising that omissions are among the biggest offenders on the NAATI CCL exam, as there are many reasons why they can happen.

What do you do if you do not understand something, e.g. the word ‘tibia’ in a dialogue about a broken leg? Well, you can ask for repetition, but if you do not know this medical term, hearing it again will not help, so you might have no option but to leave ‘tibia’ out from your translation. Hence, a case of omission.

Or, perhaps, you understood this word (well-done!), but you did not make a note of it, got ‘busy’ with other details, and simply forgot to interpret it.

Ouch, but it happens very often as interpreting is a skill and it is easy to get overwhelmed during the exam situation.

Whatever the reason is, many ‘small’ omissions OR fewer, but ‘bigger’ omissions will result in losing points on the NAATI CCL exam.

OmissionsNot knowing a language item in English or LOTE


Knowing the language item, but inability to find an appropriate translation


Simply forgetting to translate a language item

Learning NAATI CCL target vocabulary


Improving English (or LOTE)


Extensive interpreting practice, ideally in the exam format


Good note-taking skills


 NAATI CCL  assessment criteria 2: major distortions

The second most common type of the NAATI CCL mistakes is distortions.

Distortions happen when you translate something incorrectly. For example, instead of ‘income insurance’ you might have said ‘guarantee insurance’ or ‘protection insurance’.

Some distortions are unavoidable and are allowed in the NAATI CCL exam. However, if there are too many of them, or if the distortions significantly change the meaning, you are in trouble, and risk failing the CCL exam.

DistortionsConfusing a language item for a different one


Learning NAATI CCL target vocabulary AND improving English and LOTE overall


Extensive interpreting practice, ideally in the exam format


NAATI CCL assessment criteria 3: unjustified insertions

An insertion is adding information that was not in the original version. Insertions tend to occur when an interpreter feels their ‘client’ will benefit from additional information, especially when culture-specific information is concerned.

For example, when translating a dialogue about Centerlink to a new ‘arrival’ to Australia, a test-taker might feel compelled to explain what Centerlink is, and what services it provides. Similarly, a well-meaning interpreter might want to provide an English speaker with background information on a LOTE custom, or holiday.

These good intentions might be OK in real life but will cost you valuable points on the NAATI CCL exam, so DO resist the ‘good intentions’ and avoid inserting any information that is not in the exam task.

Unjustified insertionsGood intensions, e.g. wanting to provide ‘background information’Being ‘disciplined’ with interpretations.

No additional information!

 NAATI CCL assessment criteria 4: excessive requests for repetition

Asking a person to repeat what they have said is an acceptable practice in translating and interpreting, and you are allowed 2 instances of asking for repetition without losing points on your NAATI CCL exam. However, you will lose points if you ask for repetition too many times.

“But what if I don’t understand?” – you might ask. “Don’t I risk losing even more points if I don’t interpret a part of the dialogue?”

Absolutely. However, asking for more than 1 repetition in a 350-words dialogue (a standard NAATI CCL task) means that your language skills are not sufficient to qualify for 5 bonus points towards your PR. Therefore, it is best to treat your repetition requests as an ‘emergency-only’ and use them strategically.

Excessive requests for repetition


Nervousness, insufficient language skills, listening issuesKeep requests for repetitions to one per dialogue

NAATI CCL assessment criteria 5: inappropriate choice of register

Register is essentially a ‘style’ of language used to achieve a particular purpose.  For example, a formal register is often used to emphasize respect or a social hierarchy (an employer/ a teacher) or to signal that an interaction is serious.

It is important to remember that friendliness and informality are at the core of Australian identify and Australian English.

It means that even the most formal conversations, including government or medical interactions, often include strong elements of informality, such as Idioms, shortenings, and conversational phrases. They are critical for creating rapport between speakers and signalling that you are a ‘nice person’. They are a linguistic equivalent of a ‘smile’.

Therefore, ignoring the ‘informal’ details, is like taking the ‘smile’ out of someone’s face. It is a big ‘no-no’.

For example, both “I was just wondering if you might know…” and “I’d like you to tell me” are both requests for information, BUT they have different registers. The first version is warm and friendly and shows that a person is familiar with Australian politeness norms, while the latter version sounds ‘cold’.

Australians care a lot about sounding ‘warm’ and ‘friendly’ so not matching the same level of formality or friendliness in your translation will cost you points on the NAATI CCL exam.

At the same time, some test-takers go ‘too far’ with the informal register and use it where a more formal translation might be more appropriate.

Practice and feedback on your performance will help you determine whether you are using the correct register in English and LOTE, and your NAATI CCL preparation should include a strong focus on different registers in English.

Inappropriate choice of register in English/LOTELack of awareness of different discoursesFeedback on one’s NAATI CCL practice

Explicit discussion of formality levels

NAATI CCL assessment criteria 6: unidiomatic usage in English/LOTE

Idioms work because they have predictable and expected words, so it is important to use them exactly as they are without any changes. One different word or even one wrong letter, and the idiom falls apart.

For example, if the dialogue calls for an Australian idiom ‘messy’, the correct phrase is ‘dog’s breakfast’, not ‘animal’s breakfast’ or ‘pig’s breakfast’. Similarly, it is ‘first come, first served’ not ‘first come, first serve’ (a common mistake).

Make sure you learn idioms in context and use them exactly as they are. It will ensure that you do not see a comment ‘unidiomatic usage of English’ or ‘unidiomatic usage of LOTE’ on your NAATI CCL exam report.

Unidiomatic usage in English/LOTEInsufficient knowledge of idioms

Confusion with L2

Learning idioms in context and regular revisions



NAATI CCL assessment criteria 7: incorrect sentence structures

Most common sentence structure mistakes at the NAATI CCL exam are the word order.

It is very common for a non-native speaker to say something along the lines of:

  • I don’t know very well Centerlink (wrong).
  • He has also many questions (wrong).
  • I was in Sydney shopping (wrong).
  • They always are very helpful (wrong).

More advanced structural errors might include:

  • You can get information about health insurance if contacting the insurance company (wrong)
  • Not only he did call, but he also sent an email (wrong)

See the bottom of this section for the correct answers.

Sometimes incorrect sentence structures happen because a test-taker does not have a sufficient grammatical knowledge, but often sentence structure mistakes are simply a result of a cognitive overload.

A person might know the grammatical rule and can successfully do isolated exercises but struggles to use the correct sentence structures during the NAATI CCL exam as their mind is juggling a lot of competing demands and accuracy simply slips.

Incorrect sentence structures in English/LOTEInsufficient grammatical knowledge

Exam pressure


Sentence structure practice

Exam practice


Correct answers:

  • I don’t know Centerlink very well.
  • He also has many questions.
  • I was shopping in Sydney.
  • They are always very helpful.
  • You can get information about health insurance BY contacting the insurance company (right) OR if you contact the insurance company, you can get information about health insurance.
  • Not only did he call, but he also sent an email.

NAATI CCL assessment criteria 8: grammatical errors

Yet another reason why you might lose points on the NAATI CCL exam is grammar. Mistakes often include verb tenses, conditional sentences, gerund VS infinitive… you name it. There are plenty of grammatical rules to break in English!

Given your NAATI CCL results depend on your English grammar, it is highly advisable to brush up on your English grammar before the exam.

When choosing a book, go for B2/C1 grammar, such as Work on your Grammar, Upper-Intermediate/Advanced grammar practice or the good old Advanced Grammar in Use by Hewings. Pick a book with keys and work your way through exercises checking what rules you need to revisit or to learn.

Alternatively, if you suspect that your LOTE grammar might not be in top shape (e.g. you have not used LOTE for a while), you should invest some time into improving it.

Grammatical errors in English/LOTE


Insufficient grammatical knowledge

Exam pressure


Grammar practice

Exam practice



NAATI CCL assessment criteria 9: unsatisfactory pronunciation

You can lose points for unsatisfactory pronunciation in English and LOTE. What does ‘unsatisfactory’ mean? It simply means errors that impede understanding. Or, in other words, make you hard to understand.

Remember: you are not expected to speak with an Australian accent, so do not waste time and energy trying to sound ‘like a real Aussie’(you might never be able to anyway!).

Instead, work on the pronunciation areas that make you hard to understand. It maybe particular sounds (e.g. th, r, l) or intonation issues.  Whatever your errors are, copying after a high-quality audio out loud, and  recording yourself doing so will be a good place to start.

Unsatisfactory pronunciation in English/ LOTE



Pronunciation and intonation errors that impede understanding/ communicationPronunciation and intonation practice

Exam practice

NAATI CCL assessment criteria 10: excessive pauses

NAATI CCL assessors also consider the quality of your delivery, in other words how confident you sound, what your pace is like, etc. While an occasional pause here and there is acceptable, excessive pauses will make listening to you harder, and will therefore lose you points.

The trouble is that test-takers are more likely to pause during the exam than during practice sessions, as exam is a stressful situation. It is therefore important that you have 1-2 self-soothing techniques up your sleeve, such as deep breathing or visualization.

It is a good idea to pace yourself and make sure that you have a consistent and steady pace, rather than speaking fast, pausing, and speaking fast again.

And practice, practice, and practice. You need to get used to the challenges of code-switching and interpreting on the go.

Excessive pauses


Exam pressure

Insufficient English/LOTE level


Self-soothing techniques

Exam practice

NAATI CCL assessment criteria 11: excessive hesitations

Feeling unsure is a natural feeling during the exam. Most of NAATI CCL test-takers are not interpreters and translating under stressful conditions can further enhance hesitations.

However, remember that you will be marked down for excessive hesitations, so it is best to put on your ‘poker face’ and sound confident even if you are not. Remember the old saying ‘Fake it till you make it?” It helps in the NAATI CCL exam too.

Avoid such phrases as ‘I’m not sure, but I think that he said…” as you will be penalized for them. Instead, try to sound calm and confident. You can do it!

Excessive hesitations


Exam pressure

Insufficient English/LOTE level


Self-soothing techniques

Feeling ‘in control’ mental exercises

Exam practice


NAATI CCL assessment criteria 12: excessive self-corrections

Finally, you will lose points for excessive self-corrections as it, too, impacts the quality of your delivery.

Aim to provide your best translation from the first time rather than saying something and then revisiting it.

Excessive self-corrections


Exam pressure

Insufficient English/LOTE level


Self-soothing techniques

Feeling ‘in control’ mental exercises

Exam practice


Passing NAATI CCL is not easy, but it is doable if you have at least B2 level in English.

The best way to prepare for the NAATI CCL exam is through practice.

NAATI CCL Institute provides one-to-one exam coaching, and we use the most up-to-date exam tasks. We will be delighted to assist you!

Talk to us today about what we can do to help you!